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Prepare your device for service


To begin, you are encouraged to check your device's warranty. This can be done directly from the [Apple] website.


The second thing to remember is to backup your data! It is crucial to copy of all of your files, images and documents prior to proceeding with any type of repair or software support. You are welcome to read more about backup methods for your computer in [this article].


The last thing would be to deactivate the password for your Mac's internal program. To learn how, please read [this article].

Our repair services

Diagnosis: Free

(except physically damaged devices)

Time: Support within an hour

Workshop hourly rate: Covered by warranty

(except software tasks)

Apple Warranty Services

One Year Apple Limited Warranty,

AppleCare Protection Plan et AppleCare+

Diagnosis: $50* / $60**

(*member rate / **non-member rate)

Time: 2-3 business days 

(except high volume periods)

Workshop hourly rate: $70* / $90**

(*member rate / **non-member rate)

Non-warranty Services

Diagnosis: $70* / $90**

(*member rate / **non-member rate)

Time: Support within an hour

Workshop hourly rate: $140* / $180**

(*member rate / **non-member rate)

Emergency Rates

Quality Program

Look it up! Your device might be covered by one of the following Apple extended warranties: [link].

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